Refund policy
**KC Creations LLC Return Policy**
At KC Creations LLC, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please read our return policy carefully.
**Return Period:**
You may return items within 7 days of the date your order arrives.
**Eligibility Criteria for Returns:**
To be eligible for a return, the item must meet the following criteria:
1. **Tags Attached:** The item must have all original tags attached. Tags are an integral part of the product and must be present for a return to be accepted.
2. **Unwashed and Unworn:** The item must be unwashed, unworn, and in the same condition as when you received it. We cannot accept returns for items that show signs of wear, use, or damage.
**Initiating a Return:**
To initiate a return, please follow these steps:
1. Contact our customer service team within 7 days of receiving your order. You can reach us at mckennaspangler@gmail.com
2. Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Once your return request is approved, we will provide you with detailed instructions on how to return the item(s).
**Return Shipping:**
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your items.
**Refund Process:**
Upon receiving and inspecting the returned item(s), we will process your refund. Refunds will be issued to the original payment method used for the purchase.
**Exchanges:**
At this time, we do not offer direct exchanges. If you need a different size, color, or style, please return the original item(s) and place a new order.
**Non-Returnable Items:**
Certain items are non-returnable, including but not limited to:
- Customized or personalized items.
- Gift cards.
**Contact Information:**
If you have any questions or concerns regarding our return policy, please contact our customer service team at mckennaspangler@gmail.com
Thank you for shopping with KC Creations LLC. We appreciate your business and are committed to ensuring your satisfaction.
At KC Creations LLC, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we are here to help. Please read our return policy carefully.
**Return Period:**
You may return items within 7 days of the date your order arrives.
**Eligibility Criteria for Returns:**
To be eligible for a return, the item must meet the following criteria:
1. **Tags Attached:** The item must have all original tags attached. Tags are an integral part of the product and must be present for a return to be accepted.
2. **Unwashed and Unworn:** The item must be unwashed, unworn, and in the same condition as when you received it. We cannot accept returns for items that show signs of wear, use, or damage.
**Initiating a Return:**
To initiate a return, please follow these steps:
1. Contact our customer service team within 7 days of receiving your order. You can reach us at mckennaspangler@gmail.com
2. Provide your order number, the item(s) you wish to return, and the reason for the return.
3. Once your return request is approved, we will provide you with detailed instructions on how to return the item(s).
**Return Shipping:**
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your items.
**Refund Process:**
Upon receiving and inspecting the returned item(s), we will process your refund. Refunds will be issued to the original payment method used for the purchase.
**Exchanges:**
At this time, we do not offer direct exchanges. If you need a different size, color, or style, please return the original item(s) and place a new order.
**Non-Returnable Items:**
Certain items are non-returnable, including but not limited to:
- Customized or personalized items.
- Gift cards.
**Contact Information:**
If you have any questions or concerns regarding our return policy, please contact our customer service team at mckennaspangler@gmail.com
Thank you for shopping with KC Creations LLC. We appreciate your business and are committed to ensuring your satisfaction.